FAQs

Q: How long can I stay?

Treatment stays are planned by the client and the treatment team to meet the needs of our clients based on the severity of their illness.

Q: How can I pay for treatment?

Cri-Help accepts cash, checks, or credit cards, and honors many insurance payments designated for behavioral health.

Q: What can I bring in to treatment?

Be conservative - it is usually sufficient to pack a bag with five changes of comfortable clothing and shoes for residential treatment (NO Open Toe Shoes, Please). For a full description of appropriate items, please take a look at the Family Packet.

Q: Do you offer family services?

Recognizing the family dynamics of addiction, we encourage family members to be involved in the treatment process in appropriate ways. Cri-Help offers a family education group as well as a “multi-family group”, where families support and offer important information to each other. Additionally, Cri-Help offers a Naranon meeting which is a support group for the family members of clients in treatment.

Q: Is Cri-Help a locked facility?

No, however our clients are supervised at all times, including house outings.

Q: Do you accept clients from out of state?

Yes, provided arrangements for admission have been made in advance.

Q: Do you take people on medication and people who are dually-diagnosed?

Cri-Help is equipped to provide substance abuse treatment for most dually-diagnosed people, a few however, may not be appropriate and will be referred to a facility more appropriate to meet their needs.

Q: Do you provide services in Spanish?

Yes, our Socorro program provides the full curriculum of residentialtreatment in Spanish.

Q: Where are your services provided?

Our services are provided at two locations in the Los Angeles area of Southern California.

Q: Is Cri-Help licensed and accredited?

Yes, we are licensed by the State of California to provide substance abuse treatment, and we are further accredited by the California Association of Rehabilitation Facilities (CARF).

Q: If I want to go to treatment, what is my first step?

Contact our Admissions department at (818) 985-8323, or the toll-free number at the top of this page to hear more about our services, and to be pre-assessed for admission.

Q: What services do you provide?

We provide a range of residential and outpatient treatment options, including outpatient counseling, residential detoxification, residential rehabilitation, sober/drug-free living. Treatment is enhanced with a range of special services including acupuncture, neurofeedback, grief counseling, spirituality counseling, educational services, vocational services, participation in 12 step programs and others.

Q: Are your staff certified?

All staff are certified in substance abuse counseling, and supervised by licensed clinicians.

Q: Do you have an aftercare program?

In addition to our range of outpatient counseling options, we are proud to provide one of the most dynamic and integrated alumni programs in Southern California, involving over 400 volunteers and alumni who support current clients and help them transition to community living.

Q: What is your average day of treatment like?

Click here to view a sample of the client daily schedule.

Q: What is the age range? We provide services to anyone over 18, and provide referrals for services we can not or do not provide.

Q: Do you offer drug free living?

Yes, and in addition we are associated with many sober/drug-free living facilities located within the immediate areas surrounding our facilities.

Q: One of my family members is entering treatment at Cri-Help. What do I need to know?

Please take a look at our Family Packet for guidelines, and if you have any questions, do not hesitate to call us.

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