Meet Our Staff: 584 Years of Treating Addiction | CRI-Help
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Dr. Burstin

​Dr. Burstin, Residential Detox Doctor at CRI-Help, has been the primary medical consultant at CRI-Help detox since 2004. He began specializing in substance use disorder treatment in the early 1980’s. Dr. Burstin was Chief Resident at Cedars Sinai in 1969 and maintains staff privileges therein. Dr. Charles J. Burstin ​has substantial training in the prescription of Subutex and Suboxone used specifically for opiate detox​. He makes rounds in detox 7 days a week and is known for his patience and compassion.

​Kim E. Long

​​Kim E. Long, Pfleger Outpatient Program Manager at CRI-Help,​ has been working in the field of addiction treatment for over 14 years. Professionally, she has been known for her dedication and empathic counseling techniques.

​Marco Pardo

​Marco Pardo, Spirituality and Grief Counselor at CRI-Help, has been the Spirituality and Grief Counselor for CRI-Help for over 18 years. What motivates him to do his work is the joy of witnessing the transformations that take place in the lives of people who suffer from addiction. His goal is to minimize or eliminate the unnecessary suffering of his clients and replace it with joy and hope.

​Nicole LaCombe

​Nicole LaCombe, Detox Unit Manager & Program Nurse at CRI-Help, began as a detox technician in 2003-2005, subsequently working in many different treatment centers before becoming CRI-Help’s Program Nurse. Nicole continued her education at UCLA’s Drug and Alcohol Counseling Program and finally Citrus College for Nursing in 2009.

Eva ​Hafner

Eva ​Hafner, Chief Support Technician at CRI-Help,​ is passionate about CRI-Help and its mission to introduce clients to a new way of life. She often says, “CRI-Help saved my life, so in turn, I have dedicated my life to CRI-Help for the past 30 years.” When she is not working with clients, you can find her gardening or volunteering for CRI-Help’s bingo fundraiser.

​Mary Grayson

​Mary Grayson, Chemical Dependency Worker at CRI-Help,​ is passionate about working one-on-one with clients and introducing clients unfamiliar with 12-Step programs to Narcotics Anonymous, a resource that saved her life. She has been working in the field of addiction treatment for 16 years. She strives to be remembered as a woman in recovery living by spiritual principles.

​Mercedes Nelson Coffman

Mercedes Nelson Coffman, MA graduated from Pepperdine University with her Masters in Clinical Psychology on the Marriage and Family Therapy track. Mercedes specializes in working with individuals and families affected by the disease of addiction. She is a passionate animal rights advocate, part-time fashionista, and teaches at Woodbury University. In her spare time, you can find Mercedes at the local animal shelter assisting pets find new homes.